The Trade In Post Reviews: Is It a Trusted Dealer

The Trade In Post in Christchurch and Auckland offers a no-pressure, transparent approach to used car sales, but how does its reputation hold up against competitors like NZC and Turners? This review cross-references dealer claims with actual customer feedback to help you decide where to buy or trade in your next vehicle.

Over 50 vehicles in stock | 2 locations (Christchurch, Auckland) | No-pressure, transparent sales

Locations

Christchurch: 31 Moorhouse Avenue, Addington (Birdeye listing)
Auckland: Physical lot available for inspection (kiwireview.org)

Inventory

Over 50 used cars in stock (Birdeye page)
Serviced and inspected before sale

Customer Experience

No-pressure sales approach (official description via Birdeye)
Transparent pricing
243 reviews, 4.5 stars (Birdeye aggregator)

Trade-In Services

Accept part-exchange
Simple quote process
Competitive valuation

Upsides

Physical lots for vehicle inspection
No-pressure sales environment
Competitive pricing against local market
Mixed review sentiment allows balanced assessment

Downsides

Limited independent review coverage
Warranty details not clearly advertised
Fewer branches than Turners network

Where is The Trade In Post located?

The Trade In Post operates from two main locations. The Christchurch dealership is at 31 Moorhouse Avenue, Addington, Christchurch 8011, New Zealand (Birdeye business listing). The Auckland branch provides a physical lot where buyers can inspect vehicles before purchase. Unlike some competitors, The Trade In Post offers a showroom experience rather than an online-only model.

The Christchurch branch opens Monday to Friday 8:30 a.m. to 5:00 p.m., Saturday 9:00 a.m. to 4:30 p.m., and Sunday 10:00 a.m. to 4:00 p.m. (Birdeye hours listing).

The implication: The Trade In Post’s physical presence gives buyers a tangible advantage over online-only sellers, but its two-location network is smaller than the 20+ branches Turners offers nationwide.

The Trade In Post Christchurch dealership

The Christchurch dealership at 31 Moorhouse Avenue serves as the primary location. Customers can visit to browse the inventory, test drive vehicles, and discuss trade-in options in person. The address places it in Addington, a suburb known for automotive businesses.

The Trade In Post Auckland dealership

The Auckland branch expands the dealer’s reach into New Zealand’s largest city. While specific address details are less publicly documented, the Auckland location allows the dealer to serve customers across both islands. This dual-city presence mirrors competitors like NZC, which also operates in Christchurch and Auckland (NZC Birdeye profile).

How to find the nearest location

Contact the dealer directly through the official website at ttip.co.nz or visit the Christchurch branch during operating hours. The Auckland location can be reached for specific directions and appointment scheduling.

What used cars are available at The Trade In Post?

The inventory includes over 50 vehicles across various makes and models. According to the official website, all cars undergo inspection and servicing before being offered for sale (Birdeye business description). This pre-sale preparation aims to reduce the risk of post-purchase issues.

The pattern: The dealer positions itself as a quality-checked alternative to private sales, where vehicle history verification is left to the buyer.

Current inventory overview

The vehicle stock changes regularly as cars sell and new trade-ins arrive. Buyers can check the official website for the most current listings. The inventory includes economy cars, family vehicles, and some premium models.

Popular makes and models

Common brands include Toyota, Honda, Nissan, and Ford — the staples of the New Zealand used car market. Specific model availability depends on trade-in flow and market demand.

Vehicle condition and history

The Trade In Post states that vehicles are serviced and inspected before sale. However, the length of any warranty offered remains unclear from public sources. Buyers should ask about warranty terms during the purchase process.

What do customer reviews say about The Trade In Post?

With 243 reviews and a 4.5-star rating on Birdeye (Birdeye aggregator), The Trade In Post shows mixed sentiment. Some customers highlight honest, transparent dealings, while others express disappointment with specific transactions.

Positive customer feedback

Positive reviews frequently mention the no-pressure sales environment and straightforward pricing. One customer noted that the process felt “easy and stress-free.” The dealer’s advertised approach — “You’ll love the honesty, no pressure and full transparency” — aligns with many positive reports (Birdeye official description).

Negative customer feedback

Some reviews cite concerns about limited inventory choices and unclear warranty terms. A few customers reported post-sale issues that they felt were not adequately addressed. These complaints underscore the importance of reading the purchase agreement carefully.

“The team made the whole process easy, no pressure, and I felt like I got a fair deal.”

— Verified buyer, Birdeye review

Overall rating trends

The 4.5-star average suggests generally positive experiences, but the mix of reviews advises caution. The dealer’s response to negative feedback — when available — can indicate their commitment to customer service.

The implication: The rating is solid but not exceptional; competitors like NZC (4.6 stars, 209 reviews) show a slightly higher satisfaction rate (NZC Birdeye ratings).

How does The Trade In Post compare to other used car dealers?

This comparison examines The Trade In Post against three key competitors: NZC, Turners, and online-only dealers. Each offers different strengths in the used car market.

Feature	The Trade In Post	NZC	Turners
Locations	Christchurch, Auckland	Christchurch, Auckland, countrywide delivery	20+ branches nationwide
Customer rating	4.5 stars (243 reviews)	4.6 stars (209 reviews)	Listed as #1 in Christchurch by BestNewZealand
Trade-in service	On-site or online quote	Available	Cash offer, sell on behalf, or trade-in
Sales approach	No-pressure, transparent	100% Kiwi-owned, trusted	50+ years in business, largest network
Extra services	Limited public info	Finance and insurance available	Finance and insurance at each branch

The pattern: Turners offers the widest network and most services, but The Trade In Post competes on personal, low-pressure service.

The Trade In Post vs. online-only dealers

The Trade In Post’s physical lots provide a key advantage over online-only sellers: customers can see, touch, and test drive vehicles before committing. This reduces the uncertainty inherent in remote purchases. However, online-only dealers sometimes offer lower prices by avoiding physical overhead costs.

The Trade In Post vs. traditional dealerships

Traditional dealerships like Turners (ranked #1 in Christchurch by BestNewZealand (Best New Zealand dealer rankings)) offer wider inventory and established warranties. John Andrew Used in Auckland provides another comparison point, with reviews mentioning staff support during lockdown and competitive trade-in prices (The Family Company directory).

Pricing and value comparison

The Trade In Post aims for competitive pricing aligned with local market rates. Without publicly listed prices for all vehicles, exact comparisons remain difficult. Customers should obtain quotes from multiple dealers before making a decision.

“We’ve been helping Kiwis buy and sell for over 50 years — no other dealer can match our experience.”

— Turners, Yellow business listing

What is the trade-in process at The Trade In Post?

Trade-in quotes are provided either on-site or through an online inquiry. The process is designed to be straightforward and pressure-free, consistent with the dealer’s overall sales philosophy.

Tip: Get a trade-in quote from The Trade In Post and compare it with offers from Turners and NZC to ensure you receive market value. The catch: Trade-in values vary based on vehicle condition and market demand.

How to get a trade-in quote

Visit the Christchurch or Auckland location with your vehicle for an on-site evaluation, or submit vehicle details through the official website for an initial estimate. The dealer aims to provide competitive valuations.

Steps for trading in your vehicle

Bring your vehicle to the dealership for inspection.
Receive a trade-in quote based on condition, mileage, and market value.
Negotiate the trade-in value as part of your purchase.
Finalize the paperwork and transfer ownership.

Accepted vehicle types and requirements

The Trade In Post accepts most used vehicles in tradable condition. Specific requirements may include clear ownership documentation and mechanical soundness. Contact the dealer for full details on accepted vehicle types.

“The staff were supportive even during lockdown, and they gave me a competitive trade-in price.”

— Customer, John Andrew Used review via The Family Company

Additional sources

reddit.com, reddit.com, yellow.co.nz, reddit.com, uk.trustpilot.com

For another perspective on used car dealers in the area, you might also consider True Value Cars Christchurch, which offers a similar range of affordable vehicles and customer reviews.

Frequently Asked Questions

Is The Trade In Post a real dealership?

Yes, The Trade In Post operates physical dealerships in Christchurch (31 Moorhouse Avenue) and Auckland, offering used car sales and trade-in services.

Does The Trade In Post offer financing?

Financing options are not prominently advertised on public listings. Contact the dealership directly to inquire about available finance plans.

Can I buy online from The Trade In Post?

The dealer primarily operates through physical locations, though initial inquiries and quote requests can be submitted via the official website at ttip.co.nz.

What is the return policy at The Trade In Post?

Return and warranty policies are not clearly documented in public sources. Buyers should request written policy details before finalizing a purchase.

Are the cars at The Trade In Post certified?

Vehicles are serviced and inspected before sale, according to the dealer’s official description. Certification status should be confirmed directly with the dealer.

How long has The Trade In Post been in business?

Specific business history and founding date are not publicly listed. The dealer’s online presence suggests an established operation, but precise years of operation remain unclear.

Does The Trade In Post sell new cars?

No, The Trade In Post specializes in used car sales and trade-in services. New car sales are not part of its offering.

What payment options does The Trade In Post accept?

Payment methods are not listed on public review pages. Inquire at the dealership for accepted payment options, which typically include cash, bank transfer, and possibly finance.

The bottom line: The Trade In Post offers a no-pressure, physically verifiable used car buying experience in Christchurch and Auckland, with a 4.5-star rating from 243 reviews. However, its smaller network and unclear warranty terms mean buyers should compare trade-in offers from NZC and Turners before committing.